Adrian, Can you give me an update as to when the following outstanding orders and missing items will be shipped: Order No. 12032 Placed on Sep 4, 2020 Order No. 12036 Placed on Sep 7, 2020 Missing MINT Russian Fuzes for F1 & RG42 Grenades Qty: 2 Order No. 12189 Placed on Oct 13, 2020 Missing Russian WW2 POMZ Stick Mine Qty: 1 Order No. 12226 Placed on Oct 23, 2020 1. I received the shell head for the OUTSTANDING German WW2 5cm SprGr for Pak38/KwW 38, however the aluminium fuze was missing. Qty 1 2. Missing German WW2 3.7cm Pak 36 / KwK 36 PzGr shell head Qty: 1 3. Missing RARE WW2 Norwegian 6mm The Krag-Jorgensen rounds (5 ordered by only 4 received) Qty: 1 Order No. 12240 Placed on Oct 26, 2020 Order No. 12272 Placed on Nov 11, 2020 Order No. 12277 Placed on Nov 16, 2020 Order No. 12341 Placed on Dec 6, 2020 Yours, Roderick Sutherland
Adrian,
I know that we have been talking weekly since before Christmas 2020 about the outstanding orders and missing items that I had with you, but nothing has been received yet.
We agreed on 31 Mar 21, that you would send some alternative items to the outstanding orders and missing items, as I thought that you might have some items out of stock. However, you continued to assure me that everything that was outstanding regarding my orders was still in stock.
You provided me with a UPS tracking reference number of 25 Feb 21, which unfortunately did not get past the label created stage.
You have provided me with a new UPS tracking reference number as of 23 Apr 21, which hopefully will actually show the package of alternative items being shipped. However as of 1249hrs on 24 Apr 21, this is not showing as having been shipped either.
I’ll call you again on Monday and hopefully you can advise me when the package will be shipped. Whilst we have very pleasant chats when I can get you on the phone, I would be much happier if I could receive something from you via UPS, as I can’t quite understand what the problem has been over the last 4 months.
Yours,
Roderick Sutherland